22. I am struggling to scan a QR Code, what should I do?

Please ensure that you check the following:

  1. Uninstall and reinstall the CRICE CAMS app to refresh.
  2. You may have not completed the course, ensure you have completed training (4 steps must appear ticked)
  3. There may have been updates, and your card has been revoked and will be reinstated as soon as you complete the updates.
  4. Ensure you have given permission for the app to access your GPS location and camera.
  5. If above does not work, then click on the Contact Us button in the CRICE CAMS app and send a message.
  6. If you have resigned, your account has been deactivated.