Below includes Terms and Conditions of purchase
The Company Representative in Clinical Environment (CRICE) programme is a SAMED initiative administered by Masoom Training Solutions (MTS). The outcome of the CRICE Programme is the issuance of the CRICE ACCESS CARD that is a requirement for entry into Hospitals in South Africa
The CRICE ACCESS CARD is applicable to SAMED and Non-SAMED members.
Only a person registered as a Point of Contact (POC) with Masoom Training Solutions may enroll staff on CRICE using the online enrollment system.
If you have been authorised to act as the POC on behalf of your company then please send an email with the following information to firstname.lastname@example.org requesting registration as a POC:
If you are a staff member requiring enrolment, then either contact your POC or if you do not know who the POC is, consult with your manager.
Yes, for entry into Netcare and Life Healthcare hospitals the CRICE Access Card is mandatory for all CRs across all sectors as of 1 May 2015. However, the CRICE Programme is available at three levels depending on access requirements. Please use the tool on the Home Page to determine the level of access required. Here is a summary:
Very Important: you will not qualify to receive a CRICE Access Card unless you are currently representing a bona-fide company that conducts activities requiring access into hospitals in South Africa. You may however purchase the course and receive Certification.
Yes, SAMED has envisioned a centralized implementation of the CRICE Access Card and will work closely with MTS to incorporate various hospital group requirements into the CRICE Programme with no additional cost to the company. In addition, SAMED is working towards implementation in the public sector as well.
The CRICE Access Card is applicable to any person representing the company and entering the clinical environment.
CRA’s who visit HCP rooms to monitor/audit clinical research within Netcare facilities are not required to complete the training, as sufficient policies exist to provide adequate protection to trial participants. However, CRA’s who may be required to enter clinical environments beyond the HCP rooms (such as ward, ICU etc) are required to complete the CRICE Excluding Sterile Field programme.
Very Important: you will not qualify to receive a CRICE Access Card unless you are currently representing a bona-fide company that conducts activities requiring access into hospitals in South Africa.
The plastic version of the CRICE Access Card has been replaced with the Digital CRICE Access Card. All holders of valid CRICE Cards have received an email from email@example.com to download and access the CRICE CAMS Application from Google PlayStore or AppleStore.
CRICE Certificate: On successfully completing the CRICE Programme on the CRICE CAMS Mobile Application, you will automatically be able to view and print/save your CRICE Certificate.
Digital CRICE Access Card: On successfully completing the CRICE Programme on the CRICE CAMS Mobile Application, your Digital CRICE Access Card will automatically be activated on the CRICE CAMS Mobile Application. Use as per instructions below:
Yes it is still valid. However, the main Point of Contact (POC) for CRICE at your new company will need to request the transfer and pay a nominal fee. Once you are registered for transfer, you will receive LOGIN info from firstname.lastname@example.org and will have to access the Masoom Training system and click on the Start button to review instructions for finalising the transfer process.
If you are a staff member requiring transfer of your CRICE card, then either contact your POC or if you do not know who the POC is, consult with your manager.
Instructions for CRICE POC:
Effective 1 August 2016; CRICE Enrolments are no longer Transferable or Refundable irrespective of the progress status.
Masoom Training Solutions has made available a tool to verify all enrollments and hence companies can check if their new recruits have been enrolled. Companies only have to pay a nominal fee for transfers. Hence, the CRICE Card is only paid for on one occasion during the 3 year period irrespective of movement within the industry.
CRICE Access Cards are company specific and therefore should be destroyed as part of your termination process in order to ensure that a representative that is no longer authorised to represent the company does indeed not represent your company. It is highly recommended that the CRICE programme is incorporated into both your Induction as well as Termination policies and procedures.
For Digital CRICE Card Holders:
The POC should notify Masoom Training Solutions via the Contact Us feature within the CRICE CAMS mobile application.
Independent Sales Agents will follow the normal enrollment procedure and will be issued with a card with the company name completed as Sales Agent. However, Masoom Training Solutions will conduct an investigation as to which companies and products the sales agent represent(s) including making contact with such companies to verify the information provided. It is essential that only authenticated company representatives are issued with a card so that we protect hospital facilities from unauthorised access.
You will need to be enrolled into the CRICE Refresher course by the main CRICE point of contact (POC) at your company. Please contact your CRICE POC or if you do not know who the POC is, then consult with your manager.
Instructions for CRICE POC:
Yes and No; yes you may complete the e-learning component of the programme and receive Certification but No, you will not qualify to receive a CRICE Access Card unless you are currently a medical sales representative representing a bona-fide company in South Africa.
No, the CRICE ACCESS CARD applies to all CRs in the medical industry including IVD, medical device and pharmaceuticals. It is anticipated that pharmaceutical representatives will require the CRICE General Card as they primarily visit HCP rooms and do not enter Netcare facilities.
Likewise, CRs who only enter Pharmacy, laboratory or radiology departments will only require CRICE General Cards.
Please use the tool called ‘Determine the Level of Access Required’ posted on the Home Page.
It means that the confidentiality undertaking was compiled based on laws of the country but that any dispute in interpretation or understanding that may arise in future can be challenged in court. Hence, in signing the agreement a CR does not give up his legal right to challenge the contents in future.
The consent for the presence of a CR during the procedure is obtained by the HCP from the patient either as an inclusion in the routine consent form or in a separate consent form but the obligation to obtain the consent rests with the HCP. Netcare has informed HCPs of this requirement.
However, from the company perspective, the CR needs to confirm with the HCP (verbally or in writing according to company policy) that the patient has given consent hence the clause in the confidentiality agreement. Once the confidentiality agreement is signed the CR, in effect, takes on the obligation to ensure that he has patient consent for every case even though he himself is not obtaining this consent.
As of 1 Nov 2016, all forms are completed online using electronic signatures.
The forms will appear as grey buttons on the Learning Plan when the learner logs in. The header section of the screen also has a facility to upload a head and neck only, close-up digital picture in jpg format.
As of 3 January 2017, Masoom Training Solutions is no longer accepting any document/pic submissions by email. This includes old enrollments who are only completing the forms now.
The above situations will be handled on a case-by-case basis as follows:
No, the CRICE General (White card) does not require Declarations and hence does not require Hep B vaccination. Green and Blue card access requires Declarations and hence Hep B vaccinations.
Practical observation of aseptic techniques (scrub techniques) ONLY for CRICE Including Sterile Field (Green Card)
Completion of Electronic Observation Checklist
Observers will complete the electronic observation checklist which appears as a grey button on your learning plan. It can be completed on android, IOS (Ipad/Mac) and windows based devices. On occasion, depending on IT settings, it may not work on the safari browser in which case we recommend that you switch to Internet Explorer browser or your android mobile device.
You have three options to complete the practical component.
Very Important: irrespective of the option chosen you must ensure that the correct SANC Ref Number (8 digits starting with the number 1) or HPCSA registration numbers and ID numbers of the observers are provided on the checklist in addition to their full names and signatures.
During your next routine visit (s) into theatre at ANY HOSPITAL where you are required to scrub, request any 2 observers who meet the above criteria to observe your aseptic techniques and complete the Observation Checklist.
You and/or your company may arrange to have 2 different observers who meet above to observer your aseptic techniques in dummy runs in-house. This option is especially viable if you have experienced scrub sisters in your team who are currently registered with SANC and for reps who do not have sufficient experience with scrubbing, gowning and gloving as it can be a combined training and assessment session.
Netcare has agreed to provide the third option which includes a training component at Netcare campuses at a nominal fee. Your company may enrol a team of 10 or more people into the Netcare 1 day programme at any of the Netcare campuses nationwide. Click here for more info on cost, campus locations and course.
This is a viable option for reps who are required to complete the practical but have not had sufficient experience with scrubbing, gowning and gloving as it is a combined training and assessment session.
If you had been successfully enrolled into the program, you would have received an email from email@example.com with login information and instructions. Your point of contact at your company would be in CC. If you are unable to find this email, please check your spam email box or ask the point of contact at your company to forward.