4. How does the Digital CRICE Access Card work?

The plastic version of the CRICE Access Card has been replaced with the Digital CRICE Access Card. All holders of valid CRICE Cards have received an email from noreply@masoom.co.za to download and access the CRICE CAMS Application from Google PlayStore or AppleStore. 

CRICE Certificate: On successfully completing the CRICE Programme (completion of steps 1 to 4) on the CRICE CAMS Mobile Application you will automatically be able to view, print, download or save your CRICE Certificate and email to your POC (in CC). 

Digital CRICE Access Card: On successfully completing the CRICE Programme on the CRICE CAMS Mobile Application, your Digital CRICE Access Card will automatically be activated on the CRICE CAMS Mobile Application. Use as per instructions below:

  1. Netcare group: Fully operational.
    • On entering the hospital facility, open your CRICE CAMS app, grant permission to access your location and follow the pop-up instruction to proceed to the pharmacy. 
    • Click on the Digital CRICE Access Card button which opens the camera. 
    • Face your phone towards the QR Code and scan the QR Code as per step-by-step instructions that appear on the Pharmacy Notice. 
    • A ‘Checked In’ message will appear on your screen. 
    • All company representatives will proceed to appointment and scan any additional QR Code notices they may encounter. 
    • All company representatives MUST return to pharmacy to scan check-out QR Code on exiting the facility. 
  2. Life Healthcare: Partial use at this point 
    • Follow routine Life Healthcare hospital access policy. 
    • Report to gatekeeper and show Digital CRICE Access Card instead of plastic card. Report any issues that may arise using Contact Us button. 
    • QR Codes will NOT be tested at this point in time 
  3. Wilmed Park Hospital: Fully operational
    • On entering the hospital facility, open your CRICE CAMS app, grant permission to access your location and follow the pop-up instruction to proceed to the gatekeeper. 
    • The gatekeeper will be in possession of a printed or electronic copy of a QR Code. 
    • Click on the Digital CRICE Access Card button which opens the camera. 
    • Face your phone towards the QR Code and a ‘Checked In’ message will appear on your screen. 
    • Likewise on check-out, report to correct gatekeeper and scan check out QR Code. 
  4.  Mediclinic Hospital Group:Partial use at this point 
    • Follow routine Mediclinic hospital access policy and report to the gatekeeper as specified in their policy 
    • Show Digital CRICE Access Card and report any issues that may arise using the Contact Us button. 
    • QR Codes will NOT be tested at this point in time 
    • Likewise on check-out, report to correct gatekeeper and scan check out QR Code
  5.  Zuid Afrikaans Hospital: Fully operational 
    • On entering the hospital facility, open your CRICE CAMS app, grant permission to access your location and follow the pop-up instruction to proceed to the gatekeeper. 
    • The gatekeeper will be in possession of a printed or electronic copy of a QR Code. 
    • Click on the Digital CRICE Access Card button which opens the camera. 
    • Face your phone towards the QR Code and a ‘Checked In’ message will appear on your screen.
  6.  Public Hospitals: we are in phase 3 and stilling setting up, therefore  CRICE Digital Access card is not yet in use.